Innovate with us
SPUR provides an avenue through which you can benefit from our innovation experience, rather than reinventing the wheel. Getting the groundwork right will give your innovation program a solid launch pad and a better chance of success.
We love talking about our innovation adventure and helping other businesses succeed. Talk to us today about how we can help make your innovation journey a successful one.
Innovation at Landgate
Innovation at Landgate has enabled us to explore new partnership opportunities, leverage existing investments, create a better work environment for our people and generate new revenue streams. What can innovation do for your business? Get in touch to find out how we can help.
Innovation is a way of life at Landgate. It is embodied in the way we operate and the way our people think. Since 2008 we have captured more than 3,000 bright ideas and transformed them into reality
Templates and tools
We have put together a range of templates and tools that you may find helpful in developing your innovation program. Let us know how you go.
If you have an innovation tool that has worked for you, share it with us – we’d love to know about it.
- idea canvas [PDF - 0.16MB]
- idea outcomes canvas [PDF - 0.14MB]
- brainstorming guide [PDF - 0.19MB]
- maturity model [PDF - 0.15MB]
- engaging staff [PDF - 0.13MB]
- governance process [PDF - 0.43MB]
If you are a start-up or entrepreneur with a great idea you may be eligible to apply for a SPURonWA grant.
Frequently asked questions
At Landgate, innovation is defined as ‘a change that adds value’. Our people are empowered and encouraged to go beyond their duties to create new and innovative solutions in an open, transparent and collaborative way.
Landgate’s Innovation Program was the result of internal discussions around how the agency could improve its services by capitalising on in-house experience and expertise.
The agency currently commits one million dollars per annum toward business-improvement ideas that are posted on an internal online forum. Ideas on the forum are discussed and supported by an Innovation Team which comprises around twelve employees from throughout the business.
The Innovation Team decides which ideas are progressed as formal projects and which need further development or retirement. To date, the program has funded more than 140 projects. More than 1,200 ideas and 200,000 views have been registered on the internal forum.
The ingredients for innovation at Landgate have been simple. We have people who ‘champion’ the cause of innovation and a place where we can interact with one another to design innovative solutions for our business. For us, this place is online.
While having a pre-determined budget helps, many in-house projects that have been supported by the Landgate Innovation Program did not require actual funding. Having some well-placed champions on your Innovation Team can make things happen and help facilitate ideas from inception to delivery.
Landgate is not the expert or authority on innovation and we recommend you tailor your solution to suit your needs. We are more than happy to help you by sharing the principles and lessons we have learned along the way, but a best-fit program would be specific to your own organisation.
Managerial support is critical to the success of an Innovation Program. A good way to garner support is to share stories about what other agencies or companies are doing in the innovation space and how it has been effective.
Approach discussions with your upper management with the aim of showing ‘what’s in it for them’. Identify what would be most persuasive for those you wish to influence, be it the economic, environmental or social benefits you predict your program will provide.
Landgate’s Innovation Program works inside government protocol and within all the relevant guidelines and policies. At its inception, a governance document was submitted to the executive which outlined each of the key reporting mechanisms, funding thresholds and processes for approval.
The program employs processes for reporting, transparency and accountability; ensuring each of its funding decisions are justified. The program regularly reports to the Corporate Executive and Board of Management and any substantial decisions still require the support of the executive. It is also routinely audited.
Yes. Internal Audit has assessed each of the key aspects of the program, including policies, processes and procedures, reporting and the means of approval.
A number of external innovation consultants have assessed the program and have found it to be one of the most interesting and progressive models of innovation in government.
Yes. Landgate received national recognition for its innovation achievements by being named the 22nd Most Innovative Company in Australia in 2016 by the Australian Financial Review. The Innovation Program itself and a number of its projects have been Premier’s Awards finalists. Additionally, Landgate has been asked to present on its program at conferences and sits on the Western Australian Public Sector Innovation group.
Innovation is listed as a key competency for people interested in working at Landgate. It is also noted on each employee’s Job Description Form. Everyone is encouraged to use five per cent of their time for innovation.
Our people are given the opportunity to express their views and ideas on new products, services and in-house efficiencies via an online forum. Demonstrating that their ideas are valued by discussing them, further developing them and communicating their implementation encourages our people to see the program as an avenue to affect change.
Projects that have been funded through the Innovation Program are required to report back to the Innovation Team at regular intervals. This will often include a traffic light report that tracks the project against budget and schedule.
Some projects are closed before they reach their conclusion. In these cases, the positive and negative ‘lessons learned’ are captured. If valuable lessons are learned, a project is never deemed a failure.
I have more questions about how Landgate has used innovation as a change for the better.